Lunch Lines Privacy Policy
Last updated: September 3, 2026 · Effective: September 3, 2026
BrightSpark Technologies, LLC ("we," "us," or "our") operates the Lunch Lines mobile application (the "App"). This Privacy Policy explains what information we collect, how we use it, and the choices you have.
By using Lunch Lines, you agree to the collection and use of information in accordance with this policy.
1. Who This App Is For
Lunch Lines is designed for parents and adult caregivers who pack lunches for children. Accounts must be created and managed by an adult (18+). Children do not create accounts or interact with the App directly. When you add a family member (which may be a child), you are providing information about that person as their parent or legal guardian.
We do not knowingly collect personal information directly from children under 13. If you believe we have inadvertently collected such information, please contact us and we will delete it.
2. Information We Collect
2.1 Information You Provide
- Account information: email address, display name, and password (handled by Firebase Authentication — see Section 4)
- Family member information: each family member's name, birthday, gender, age, and category preferences (jokes, riddles, quotes) — provided by you, the account holder
- Avatar photos (optional): if you upload a custom photo for a family member, that image is stored in Firebase Cloud Storage
- Notification preferences: the time of day you want to receive lunch reminders and your device's timezone
- Note reports: if you flag a note as inappropriate, incomplete, or wrongly attributed, we store the report along with a snapshot of the reported note for moderation
2.2 Information Collected Automatically
- Device information: device model, operating system version, app version, language, and unique device identifiers
- Usage data: which notes have been shown, when, and to whom (used to prevent repeat notes)
- Diagnostic data: if the App crashes, we collect crash details (stack trace, device state, IP address at time of crash) via Sentry to help us fix bugs
- Push notification tokens: an anonymous identifier from Apple's push notification service used to deliver your daily lunch reminder
- Advertising identifier (IDFA): if you grant permission via Apple's App Tracking Transparency prompt, your device's IDFA may be used by our advertising partner to personalize ads
2.3 Purchase Information
We do not directly collect or store payment card information. When you purchase a subscription, payment is processed by Apple (App Store) and subscription status is managed by RevenueCat on our behalf. We receive an anonymized purchase confirmation and subscription status only.
3. How We Use Your Information
- Provide the core functionality of the App (deliver daily notes, manage family members, track daily note limits)
- Send push notifications at your chosen reminder time
- Enforce subscription and free-tier limits
- Show rewarded ads when you choose to watch one to unlock additional notes
- Moderate content quality via user-submitted reports
- Diagnose bugs and improve app stability
- Communicate with you about your account, if necessary
- Comply with legal obligations
4. Third-Party Services We Use
Lunch Lines relies on the following third-party services. Each has its own privacy policy, and by using our App you also agree to their terms.
| Service | Purpose | Data Shared |
|---|---|---|
| Google Firebase | Authentication, data storage, photo storage, backend logic, push delivery | Email, family member data, photos, notification token — Firebase Privacy |
| RevenueCat | Subscription and in-app purchase management | Anonymized user identifier, purchase status — RevenueCat Privacy |
| Google AdMob | Serving rewarded ads | Device identifiers, IDFA (with your ATT permission), ad interaction — AdMob Privacy |
| Expo Push Notifications | Relaying push notifications to Apple's APNs | Push notification token, notification content — Expo Privacy |
| Sentry | Crash and error reporting | Device info, app version, stack traces, IP address, session data (only on crashes) — Sentry Privacy |
5. Advertising
We show rewarded video ads via Google AdMob. Rewarded ads are only shown when you choose to watch one (typically to unlock an extra note beyond the daily free limit). Ads are never automatically shown.
App Tracking Transparency: On iOS, Apple requires that we ask your permission before AdMob can use your device's advertising identifier (IDFA) to personalize ads. When you first open the App, you'll see a system prompt asking whether to allow tracking. Your choice does not affect app functionality — declining still shows ads, they will just be non-personalized.
You can change your tracking preference anytime in iOS Settings → Privacy & Security → Tracking → Lunch Lines.
Premium subscribers do not see ads.
6. Push Notifications
We send one daily push notification at the time you configure in Settings, reminding you to pack lunches. You can disable notifications at any time in the App's Settings screen or in your device's system settings.
Push notifications are delivered via Apple's Push Notification Service (APNs), with Expo acting as a relay from our backend to Apple.
7. Subscriptions and Payments
The App offers an optional premium subscription. All purchases are processed by Apple through the App Store. We do not see, store, or process your payment method.
Subscription status is managed by RevenueCat, which notifies our backend when your subscription is created, renewed, canceled, or expired. Managing or canceling your subscription is done through your Apple ID settings (Settings → Apple ID → Subscriptions).
8. User-Generated Content
Family member names and uploaded photos are user-generated content. You are responsible for what you upload. Do not upload photos of children who are not your own without appropriate consent.
We provide a reporting feature so users can flag notes that appear inappropriate, incomplete, or incorrect. Reports are reviewed by our moderation team and may result in the removal or editing of note content.
9. Your Rights and Choices
9.1 Access and Modification
You can view and edit your family members and account settings directly in the App at any time.
9.2 Account Deletion
You can permanently delete your account and all associated data from within the App: Settings → Delete Account. This action:
- Deletes your user record from our database
- Deletes all family members you created, along with their note history
- Deletes any avatar photos you uploaded
- Deletes any note reports you submitted
- Deletes your account from Firebase Authentication
Deletion is immediate and cannot be reversed. Your subscription (if any) is not automatically canceled — you must cancel it separately through your Apple ID subscription settings.
9.3 GDPR (European Economic Area) Users
If you are in the EEA, you have additional rights: to access, correct, port, or restrict processing of your personal data, and to object to processing based on legitimate interests. To exercise these rights, contact us at the email below.
9.4 CCPA (California) Users
California residents may request disclosure of personal information collected, deletion of personal information, and may opt out of the "sale" of personal information. We do not sell personal information. To make a request, contact us at the email below.
10. Account Suspension and Termination
10.1 Our Right to Suspend or Terminate
BrightSpark Technologies reserves the right to suspend, disable, or permanently terminate your account and access to Lunch Lines, with or without prior notice, at our sole discretion, if we determine that you have:
- Violated these terms or any applicable law or regulation
- Engaged in fraudulent, abusive, or harmful activity
- Attempted to circumvent subscription limits, ad requirements, or other service restrictions
- Used the Service in any way that could damage, disable, or impair our systems or services
10.2 Effect of Termination
Upon termination, your right to access and use the Service immediately ceases. Any data associated with your account may be deleted in accordance with our data retention practices described in Section 11. BrightSpark Technologies is not liable to you or any third party for termination of your access to the Service.
10.3 Termination by You
You may terminate your account at any time by using the Delete Account option in Settings. See Section 9.2 for details.
11. Data Retention
- Active accounts: we retain your information as long as your account exists
- Deleted accounts: removed immediately from our systems upon your deletion request. Third-party services (RevenueCat for subscription records, Apple for App Store purchase records) may retain records as required by their own retention policies and applicable law
- Diagnostic data (Sentry): retained for up to 90 days
- Note reports: retained indefinitely for moderation history, but personal user identifiers are removed when the reporting user deletes their account
12. Data Security
We use industry-standard security measures to protect your data:
- All network communication is encrypted via HTTPS/TLS
- Passwords are hashed and managed by Firebase Authentication (we never see plaintext passwords)
- Access to production data is restricted to authorized personnel
- Regular security review of third-party dependencies
No system is 100% secure. If we become aware of a data breach affecting your information, we will notify affected users promptly, in accordance with applicable law.
13. International Data Transfers
Your information may be processed on servers located outside your country of residence, including in the United States. By using the App, you consent to this transfer.
14. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Material changes will be announced via in-app notice or email. The "Last Updated" date at the top of this page will always reflect the most recent revision.
Continued use of the App after changes means you accept the updated policy.
15. Contact Us
Questions, requests, or concerns about this Privacy Policy or your data:
BrightSpark Technologies, LLC
Email: eric@brightspark-tech.app